A washing machine hose lets go at 2am and suddenly your Severance laundry room is underwater — that's the exact moment our dispatch line is built for, with a technician routed before you've finished mopping the first puddle.
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Avg. arrival under 60 minutes in Severance
Written estimate, no hidden line items
Licensed & insured, verifiable on request
Ask a Severance homeowner who's dealt with a burst pipe at 3am and, if they called us, they'll tell you the same thing: someone answered, and someone showed up. That's the whole model.
Every Severance truck carries moisture meters, thermal cameras, and both standard and low-grain-refrigerant dehumidifiers, because a one-size drying setup doesn't work for every kind of Severance home.
Ongoing training matters more to us than a certificate on the wall — drying standards and equipment change, and our crews train against the current standard, not the one from five years ago.
Not every water problem announces itself with a flooded floor. Most start quietly, and catching one of these signs early is usually the difference between a same-day fix and a much bigger repair.
Fresh paint over an old stain can hide the problem visually for a month or two, right up until the drywall paper backing gives out.
If a dehumidifier and open windows don't clear the smell within a day or two, there's an active moisture source that ventilation alone won't solve.
Hardwood cupping at the edges, laminate lifting at the seams, or carpet that stays spongy days after you last noticed water — all three point to moisture sitting against the subfloor.
Catching a hidden leak through the water bill is far cheaper than waiting for it to surface as a flooded room.
Wallpaper that suddenly lifts at the seams after holding fine for years often signals a change in the humidity or moisture level inside that wall cavity.
Dark spotting around grout lines or window frames is frequently the first visible sign of a developing moisture problem.
If more than one of these sounds familiar, it's worth a professional moisture check sooner rather than later.
Bouncing between an extraction company, a drying company, and a repair contractor is how small jobs turn into weeks-long headaches — we keep all three under one roof on purpose.
Every service below gets the same documentation standard, whether it's a single wet closet or a full commercial loss.
Moisture meters classify the water as Category 1, 2, or 3 on arrival, which determines whether it's a straightforward extraction or a full contamination protocol.
Air movers and dehumidifiers get placed according to psychrometric readings taken at assessment, not a default layout used on every job regardless of conditions.
Our sewage cleanup protocol follows IICRC S500 guidelines start to finish, including isolation of the affected zone and disposal documentation.
If mold has already started, containment with negative air pressure goes up before any demolition begins, so spores don't travel to unaffected rooms.
Once moisture readings confirm the structure is dry, the same team that documented and dried the loss hands off directly into drywall, insulation, and flooring repair.
Specialized content cleaning often saves items that looked like a total loss at first glance, which keeps replacement costs off your claim.
This is the same sequence every job follows, whether it's a single flooded room or a full commercial loss.
Real person, real questions, fast routing — the goal is getting a truck moving within minutes of hanging up.
Photo and moisture documentation happens before any equipment gets touched, which protects your insurance claim later.
Standing water comes out first with commercial extraction equipment, then air movers and dehumidifiers go to work based on the readings just taken.
Every affected area gets re-tested before we call the job complete — no shortcuts on the sign-off.
We built the checklist below around the actual complaints people have about restoration companies in general, then made sure Aqua Guard Water Damage doesn't repeat them.
Every technician carries IICRC certification, and every crew works fully insured — documentation available whenever you want it.
Shorter drive times matter most in the first hour after a loss, which is exactly when local staging pays off.
We'd rather have the pricing conversation upfront than after the job's already underway.
A guarantee only counts if it's backed by a second moisture reading, not just good intentions.
We'd rather run a dehumidifier an extra day on our dime than sign off on a reading we're not confident in.
This isn't marketing copy — it's the actual checklist our crews sign off against before a job is marked complete.
Call +1-844-578-1604Our Severance service radius covers 80546 80550 80615 80610, with trucks positioned to reach any address quickly, not just the neighborhoods closest to a single office.
Coverage extends past the city core into the surrounding Severance suburbs, so an outlying address isn't treated as a second-tier call.
"Our water heater gave out overnight and by the time I found the pool of water it had already crept under the cabinets. The crew here in Severance had it extracted and drying equipment running before I finished my coffee."
Renee A., Severance"They found mold starting behind our baseboards before it spread and handled containment properly instead of painting over it like a previous company tried."
Owen D., Severance"The sewage backup in our basement bathroom got the full PPE-and-disinfection treatment, and they walked me through exactly why certain materials had to go."
Fatima J., Severance"Every cost question got a straight answer, even the awkward ones, which is more than I can say for the last two contractors I dealt with."
Lucas P., Severance"Getting a daily drying log meant we always knew where the job stood instead of a vague verbal update."
Grace T., Severance"Working a commercial job around our business hours could have been a scheduling nightmare, but they made it simple."
Nathaniel W., Severance"The technician explained exactly which boards needed to go and which tested dry enough to keep, so we didn't overpay for the repair."
Bianca H., Severance"Storm runoff got into our crawl space and the smell alone told us something was wrong. They found a failed vapor barrier and fixed the actual cause during the same visit."
Derek S., Severance"They found the actual source of the leak instead of just drying the surface damage, which saved us from the same problem happening again in a month."
Melissa C., Severance"Being out of town when it happened was stressful enough — having a crew that could work directly with our property manager made it manageable."
Victor N., Severance
